Capstone Energy Services

Privacy Policy

Last updated: February 25, 2010

We understand your concern about how information about you is used and shared. We have prepared this Privacy Policy to let you know about our policy regarding information that is collected on the Site. All capitalized terms not defined herein shall have the meaning attributed to them in the Terms of Use.

Information That You Give Us That is Covered by the Privacy Policy:

Personal Information

We collect personal information ("Personal Information") when you voluntarily choose to register for use of certain areas of the Site and when you contact us with comments or inquiries. We use the Personal Information that we collect in order to respond to submissions you make to the Site, to provide and improve the Services (if any), and as otherwise set forth in this Privacy Policy. You can always choose not to provide Personal Information to the Site. However, doing so may prevent you from obtaining certain information or using certain areas of the Site.

Other Information

When you interact with us through the Site, we receive and store certain additional personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, and other anonymous statistical data involving your use of the Site and/or the Services (if any).

Cookies

In operating the Site, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts the Site gives to your computer when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. Acceptance of cookies is not a requirement to browse the Site; however certain areas and features of the Site, require your acceptance of cookies to work properly. If you choose to use cookies, we may collect Personal Information without your prior permission.

On the Site, we may allow third party ad serving companies or ad networks to display third party advertisements on the Site. Some of these companies may place a persistent cookie in order to recognize your computer each time they send you an online advertisement. Thus, these companies may compile information about where you are using your computer, where you saw their advertisements, and which ads you clicked on. This information allows these companies to deliver targeted advertisements that they believe will be of most interest to you. We do not have access to the cookies that may be placed by these companies.

Use of Information

If you provide Personal Information for a certain reason, we may use the Personal Information in connection with the reason for which it was provided. Periodically, we may choose to send news, bulletins, educational materials, marketing materials, or other information to you, and will also use Personal Information to send such communications. We and our affiliates also use Personal Information and other non-personal information collected through the Site to help us improve the Site and better understand our users. For example, we may pool such information with other information to track, for example, the total number of visitors to the Site, the number of visitors to each page of the Site, and the domain names of our visitors' Internet service providers.

Sharing of Information

We are not in the business of selling Personal Information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share Personal Information with certain third parties without notice to you including those set forth below:

  • Agents, Consultants and Related Third Parties
    We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function. We require such third parties to maintain the confidentiality of such information and use such information only as necessary to provide us with designated services.
  • Advertisers
    We may aggregate your Personal Information with Personal Information of other users of the Site, and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and promotional purposes. In these situations, we will not disclose to these entities any information that could be used to identify you personally.
  • Legal Requirements
    We may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.
  • Business Transfers
    As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.

Information Collected on the Site That IS NOT Covered by this Privacy Policy

We may allow you to communicate with other users of the Site and post information using message boards and other similar features available through the Site. NONE of the information that you provide using these features is protected by this Privacy Policy. THIS PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION (INCLUDING PERSONAL INFORMATION) THAT YOU PROVIDE USING MESSAGE BOARDS OR OTHER SIMILAR FEATURES AVAILABLE THROUGH THE SITE. ALL SUCH INFORMATION IS PUBLIC INFORMATION AND MAY BE SEEN, COLLECTED OR USED BY ANYONE, INCLUDING THIRD PARTIES NOT AFFILIATED WITH US.

Children

We do not knowingly collect Personal Information from children under the age of 13 through the Site. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Privacy Policy by instructing their children to never provider Personal Information on the Site or any other web site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us through the Site, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites

This Privacy Policy applies only to the Site and not to any Third Party Sites. We suggest that you contact all Third Party Sites directly for information on their privacy, security, data collection and distribution policies.

Security

We take commercially reasonable steps to protect Personal Information and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to us or to any other party via the Internet or e-mail.

Other Terms and Conditions

Your access to and use of the Site is subject to the Terms of Use. We reserve the right to update or modify this Privacy Policy at any time and from time to time. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. If there are material changes to this Privacy Policy, we will notify you of any such modifications by posting a message on the Site. We encourage you to periodically review this Agreement to be informed of our privacy policies. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information

To keep Personal Information that you provide to us accurate, current, and complete, please contact us as specified below. We will exercise commercially reasonable efforts to update or correct Personal Information that you previously provided to us.

How to Contact Us

Please feel free to contact us if you have any questions about this Privacy Policy or our practices with respect to Personal Information. You may contact us as follows: webadmin@capstoneco.com or via U.S. mail at Capstone Energy Services, LLC, 17445 Arbor Street, Suite 101, Omaha, NE 68130, Attn: Legal Department.

Glossary Terms

Glossary Terms

Nominated Volume

The physical quantity of gas requested, typically in MMBtu/day, for a specific contract or for all contracts at a specific point.

Marketing Affiliate

A marketing company that has corporate ties to an interstate pipeline, an intrastate pipeline, or a local distribution company.

Energy Only Providers

Power marketers or other electricity vendors who provide and bill for only the energy component of the electricity consumed by the end-use customer.

Therm

A unit of heating value equivalent to 100,000 British thermal units (Btu).

Real Power

The component of electric power that performs work, typically measured in kilowatts (kW) or megawatts (MW)--sometimes referred to as Active Power.

Injection (Storage)

The process of delivering natural gas into a storage field for future delivery and use.

Price Ceiling

Statutory maximum lawful prices for various categories of natural gas, including gas destined for both the intrastate and interstate markets.

More Terms

Energy Delivery Chains

Energy Delivery Chains

Find out more about how your energy is produced and delivered to your business.

Learn More

Energy & the Environment

Energy & the Environment

How we assist clients in responding to national environmental concerns.

  • Initiate and manage a "Green" energy procurement program
  • Evaluate national legislative and regulatory initiatives
  • Research state and local energy efficiency programs and incentives
  • Track energy use and related emissions estimate